ClubFlow only sets the cookies it needs: sign-in, language, this choice. With your OK we also count page visits, without cookies, to see which parts of the product get used. No advertising, ever.
The rules for the club staff who sign in to ClubFlow: acceptable use, account responsibilities, and how your access follows your club’s agreement with us.
These terms govern how the people who sign in to the platform on a football club’s behalf use it, and are an agreement between each of them and ClubFlow AB (“ClubFlow”). ClubFlow is a tool clubs use to run themselves, managing teams, players, fixtures, development plans and scouting. Only club staff have accounts. Where a club uses wellness check-ins, players identify themselves with a PIN to submit them, but they have no account and no access to anything else.
By creating an account or using the platform you agree to these terms. If you do not agree, do not use the platform.
A few words are used in a specific way throughout this document. Knowing what they mean here makes the rest of the terms quicker to read.
When you use the platform you agree not to:
The platform relies on each staff member acting responsibly within the club’s role-based access structure.
The platform is built for a specific set of tasks: managing teams and squads, planning fixtures, training and playing time, running individual development plans, following player wellness and availability, scouting candidates, handling transfers, planning future squads, and receiving public application-form submissions. Data you enter should fit one of those purposes.
The way the product is built deliberately excludes whole categories of personal data. Putting them in anyway breaks the guarantees we make in our privacy notice and is a violation of these terms.
The club’s use of the platform, and what it pays for it, is set out in the club’s agreement with ClubFlow. These terms do not change that agreement: price, contract period, invoicing, notice periods and any service commitments are found there, not here. How ClubFlow processes the club’s personal data is governed by the data processing agreement.
Your access comes through the club. The club decides who gets an account and which permissions they have, and it can remove your access at any time. If the club’s agreement is suspended or ends, your access to that club is suspended or ends with it.
ClubFlow owns the platform itself: the software, the visual design, the documentation, and everything that makes the product run. Using the platform grants you the right to use it; it does not transfer any of that to you or to the club.
The club retains ownership of the data it enters: squad lists, fixtures, development plans, scouting reports, transfer records, wellness check-ins, application-form submissions. The club grants ClubFlow a limited licence to process that data solely to provide the platform and to meet ClubFlow’s legal obligations.
If you send us feedback, suggestions or bug reports, we may use them to improve the platform without compensation. That use does not transfer ownership of anything proprietary that you or the club separately own.
We aim for high availability and we run the platform on infrastructure built for it. Any availability commitment is made to the club in its agreement; these terms add none.
We may take the platform offline temporarily for planned maintenance. Outside emergencies, we schedule maintenance in windows that minimise disruption to match-day workflows.
Liability between ClubFlow and the club is governed by the club’s agreement and, for personal data, the data processing agreement.
You use the platform on the club’s behalf. To the maximum extent permitted by law, ClubFlow is not liable to you personally for indirect or consequential loss, including loss of profits, loss of data or loss of business opportunities.
Nothing in these terms limits liability for gross negligence, intentional misconduct, personal injury or anything else that cannot lawfully be excluded under Swedish law.
The club’s agreement sets how and when the club’s use of the platform ends.
We may suspend or terminate access for a serious or repeated breach of these terms after reasonable notice. For security incidents, breaches of acceptable use that put other clubs or individuals at risk, or unlawful conduct, suspension may be immediate.
When the club’s agreement ends, the club can get an export of its data in a structured, machine-readable format for 30 days; we produce it on request. After the window closes we delete the club’s data, with two exceptions: data that we must retain to comply with a legal obligation (for example consent records under GDPR Art. 7(1)), and data that a verified GDPR erasure request has asked us to delete sooner. Copies in backups are deleted as the backups are overwritten, and no later than 90 days after the export window closes.
These terms are governed by the laws of Sweden, excluding its conflict-of-law rules. Disputes arising out of these terms are settled by the general courts of Sweden.
For material changes that affect your rights or obligations, we email every account holder at least 30 days before the effective date. Continuing to use the platform after that date counts as accepting the new version; we do not ask you to accept it again when you sign in. Minor wording fixes do not trigger an email.