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The agreement between ClubFlow and the club staff who sign in to the platform, covering acceptable use, account responsibilities, subscription terms and the limits of our liability.
These terms govern the agreement between ClubFlow and the people who sign in to the platform on a football club’s behalf. ClubFlow is a tool clubs use to run themselves, managing teams, players, fixtures, development plans and scouting. Only club staff have accounts; players and their parents do not sign in.
By creating an account or using the platform you agree to these terms. If you do not agree, do not use the platform.
A few words are used in a specific way throughout this document. Knowing what they mean here makes the rest of the terms quicker to read.
When you use the platform you agree not to:
The platform relies on each staff member acting responsibly within the club’s role-based access structure.
The platform is built for a specific set of tasks: managing teams and squads, planning fixtures and minutes, running individual development plans, scouting prospects, and receiving public application-form submissions. Data you enter should fit one of those purposes.
The way the product is built deliberately excludes whole categories of personal data. Putting them in anyway breaks the guarantees we make in our privacy notice and is a violation of these terms.
Paid plans are billed in advance per the billing cycle the subscriber selects at checkout. Subscriptions renew automatically until cancelled.
ClubFlow owns the platform itself: the software, the visual design, the documentation, and everything that makes the product run. Using the platform grants you the right to use it; it does not transfer any of that to you or to the club.
The club retains ownership of the data it enters: squad lists, fixtures, development plans, scouting reports, application-form submissions. The club grants ClubFlow a limited licence to process that data solely to provide the platform and to meet ClubFlow’s legal obligations.
If you send us feedback, suggestions or bug reports, we may use them to improve the platform without compensation. That use does not transfer ownership of anything proprietary that you or the club separately own.
We aim for high availability and we run the platform on infrastructure built for it, but we do not offer a contractual uptime guarantee on standard plans. A paid plan may include an availability commitment in its order form; where that document exists, it governs.
We may take the platform offline temporarily for planned maintenance. Outside emergencies, we schedule maintenance in windows that minimise disruption to match-day workflows.
To the maximum extent permitted by law, ClubFlow’s aggregate liability for any claim arising out of the platform is limited to the fees the subscriber paid us in the 12 months immediately preceding the event that gave rise to the claim.
We are not liable for indirect, incidental or consequential damages, including loss of profits, loss of data beyond what the export window in termination provides, or loss of business opportunities.
Nothing in these terms limits liability for gross negligence, intentional misconduct, personal injury or anything else that cannot lawfully be excluded under Swedish law, including the mandatory protections of the Swedish Consumer Sales Act (konsumentköplagen) where they apply.
The subscriber may cancel a paid subscription at any time from the club’s account settings. The platform remains available through the end of the current billing period; we do not pro-rate refunds for the remainder of that period.
We may suspend or terminate access for a serious or repeated breach of these terms after reasonable notice. For security incidents, breaches of acceptable use that put other clubs or individuals at risk, or unlawful conduct, suspension may be immediate.
When a subscription ends, the club has a 90-day window during which the club’s data can be exported on request. After the window closes we delete the club’s data, with two exceptions: data that we must retain to comply with a legal obligation (for example consent records under GDPR Art. 7(1)), and data that a verified GDPR erasure request has asked us to delete sooner.
These terms are governed by the laws of Sweden, excluding its conflict-of-law rules. Disputes arising out of these terms are subject to the exclusive jurisdiction of the competent Swedish court, determined under the Swedish Code of Judicial Procedure (rättegångsbalken).
Where you use the platform as a consumer rather than on behalf of a club, the mandatory consumer-protection rules of the country where you are habitually resident apply in addition to this clause and prevail over it to the extent of any conflict.
When we update these terms we list what changed at the top of the new version. For material changes that affect your rights or obligations, we ask for renewed acceptance the next time you sign in and email every account holder at least 30 days before the effective date. Minor wording fixes are noted in the changelog but do not trigger an email.